Returns & Exchanges
At NagaBazaarTM, we take pride in the quality of our authentic food products; however, due to the perishable nature of our goods, we offer returns only for items that arrive damaged or incorrect. Please contact our support team within 24 hours of delivery to initiate a claim.
Notification
Email our customer support team at [email protected] with your order number and clear photographs of the damaged or incorrect food items.
Verification
Our quality assurance team will review your request within 48 hours to ensure the claim meets our safety and hygiene return standards.
Return Shipping
If a physical return is required, we will provide a prepaid shipping label; please ensure the items are packed securely in their original packaging.
Refund or Replacement
Once approved, we will either dispatch a fresh replacement immediately or issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing